Please read these Terms and Conditions carefully before using the Bet365 EE platform. By registering for or using our services, you agree to be bound by all provisions set out below.
A summary of the key things you need to know before using the Bet365 EE platform.
Registration is open to Malaysian citizens and residents aged 18 and above. Only one account is permitted per individual, phone number and IP address.
Minimum deposit of RM10 via Touch 'n Go, GrabPay, DuitNow, or FPX. Withdrawals are processed within 15–60 minutes, subject to full account verification.
All bonuses are subject to the specified wagering requirements (rollover). Bonuses cannot be withdrawn directly — they must first be played through in accordance with the stated conditions.
You are responsible for keeping your password confidential. Bet365 EE will never request your password via email or live chat for security reasons.
All bets are final once confirmed by the system. Bet365 EE reserves the right to void bets placed at clearly erroneous odds or due to technical issues.
We provide deposit limit, betting limit, and self-exclusion tools. Members showing signs of problem gambling will be assisted and may have their access restricted for their own wellbeing.
Important: These Terms & Conditions constitute a legally binding agreement between you ("Member") and Bet365 EE ("Platform"). Please ensure you fully understand the contents herein before using any of our services.
"Bet365 EE", "we", "platform" refer to the website and services operated under the domain bet365ee.plus. "Member", "you", "user" refers to any individual who has registered for or is using Bet365 EE's services.
These Terms & Conditions apply to all services provided by Bet365 EE including Sports Betting, Live Casino, slots, e-sports betting, and all other products available on our platform. By accessing the website, registering an account, or placing any bet, you acknowledge that you have read, understood, and agreed to be bound by all terms set out herein.
This platform operates to serve users in Malaysia. All transactions are conducted in Malaysian Ringgit (RM/MYR). In the event of any discrepancy between a translated version and the original Malay version, the Malay version shall prevail.
To register an account Bet365 EE, you must meet all of the following conditions:
Each individual is only permitted to hold one (1) Bet365 EE account only. This includes one account per full name, identification card number, mobile phone number, email address and IP address. Holding multiple accounts is considered fraudulent and may result in all related accounts being suspended, with balances returned after deducting all profits earned through such activity.
You are required to provide accurate, truthful, and up-to-date information during registration. Bet365 EE reserves the right to request identity verification at any time through the KYC (Know Your Customer) process. Documents that may be required include a Malaysian identity card (MyKad), bank statement, or recent proof of address. Failure to provide the required documents within the specified timeframe may result in temporary suspension or termination of the account.
All personal information collected during registration is protected in accordance with the Bet365 EE Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA).
Bet365 EE accepts deposits via the following Malaysian payment methods only:
| Payment Methods | Minimum Deposit | Processing Time |
|---|---|---|
| Touch 'n Go eWallet | RM10 | Immediately |
| GrabPay | RM10 | Immediately |
| DuitNow | RM20 | Immediately |
| FPX (Maybank2u, CIMB Clicks) | RM20 | Immediately |
| Boost | RM10 | Immediately |
| ShopeePay | RM10 | Immediately |
The minimum withdrawal amount is RM50 per transaction. Withdrawals may only be made to a bank account or e-wallet registered under the same name as the Bet365 EE yours. Bet365 EE does not permit withdrawals to third-party accounts under any circumstances.
Withdrawal processing times are typically between 15 and 60 minutes, subject to required security verification. In certain cases requiring further review, the process may take up to 24 hours.
To prevent the platform from being used solely as a fund transfer channel, each deposit must be wagered at least one-time (1x rollover) before the withdrawal is processed. This condition does not apply to withdrawals of winnings clearly derived from legitimate bets.
All bets placed on Bet365 EE is subject to system acceptance. A bet is deemed valid once the system generates a bet reference number and your account balance is deducted accordingly. Account screenshots cannot be accepted as proof of a valid bet.
Bet365 EE reserves the right to void bets in the following situations:
In-play betting (during live matches) is subject to data feed delays. Bet365 EE uses live data feeds for all sports, including the Malaysia Super League, EPL, BWF badminton, and MPL esports. However, minor delays are unavoidable and the platform bears no responsibility for any betting outcomes affected by such delays.
Important Note: Confirmed bets cannot be cancelled by members. Please review your selections carefully before confirming any transaction.
All bonuses and promotions offered by Bet365 EE is subject to the specific terms stated alongside each promotion. General terms applicable to all bonuses are as follows:
Programme VIP Rewards Bet365 EE offers exclusive benefits to our loyal members. Eligibility for VIP status is based on active wagering volume within a specified period. VIP benefits include weekly cashback, enhanced deposit bonuses, special enhanced odds, and access to a dedicated personal account manager. Full terms of the VIP programme are available on the VIP Rewards.
Any attempt to abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly, multi-sided betting across different accounts, or other fraudulent methods — will result in all bonuses being voided, related winnings forfeited, and the accounts involved immediately suspended.
The following are strictly prohibited on the platform Bet365 EE. Violation of any of these prohibitions may result in immediate account suspension and legal action where appropriate:
Bet365 EE employs a sophisticated fraud detection system that continuously monitors all account activity. Any suspicious activity will be investigated and appropriate action will be taken.
Bet365 EE reserves the right to suspend, restrict, or close any account at any time and without prior notice if:
For accounts suspended due to a terms violation, Bet365 EE reserves the right to withhold any existing balance pending the outcome of an investigation. Balances verified as legitimately obtained will be returned to the member after deducting any applicable liabilities.
Members who wish to voluntarily close their account may contact the support team Bet365 EE via live chat or email. Valid account balances will be processed for withdrawal within 5 business days.
Bet365 EE is not liable for any indirect, special, or consequential losses suffered by members arising from the use of our platform, including but not limited to:
Bet365 EE's maximum total liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days preceding the relevant incident.
Bet365 EE is committed to protecting the privacy of all our members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal information collected during registration and use of the platform is used solely for the following purposes:
Your information will not be sold or shared with third parties for marketing purposes without your consent. For more details, please refer to Privacy Policy our complete.
Bet365 EE takes our social responsibility seriously. Betting should be an enjoyable form of entertainment — not a source of financial or emotional stress. We provide a range of tools to help members bet responsibly:
If you or someone you know needs help with a gambling problem, please visit our Responsible Gambling or contact our support team, available 24/7.
Remember: Only bet with money you can afford to lose. Never borrow money to place bets.
Bet365 EE reserves the right to amend, update, or revise these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this website.
We will endeavour to notify members of any material changes via in-platform notifications or their registered email address. However, it remains your responsibility to check this page periodically to ensure you are always aware of the latest applicable terms.
Continued use of the platform Bet365 EE after any amendment is published will be considered your acceptance of the revised terms.
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions shall first be resolved through amicable negotiation between both parties.
If negotiations fail to reach a resolution within 30 days, the dispute may be referred to arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties.
For any enquiries regarding these Terms & Conditions, please contact the Bet365 EE support team via email at support@bet365ee.plus or via our platform's 24/7 live chat.